We proof everything !
Graphics or art must be viewed to know if it is correct – period !
Size, placement, logo restrictions, decoration method all weigh into a proofing process.
We will not proceed with production until proof is reviewed and approved by our client – period!
We put it in writing !
Proposals are in writing ! No chance of miscommunication exist when put in writing.
Any changes are in writing ! Changes mid process are noted and documented.
Quotes for approval to proceed are in writing !
We give you final pricing !
Each item quantity is noted as each, sets or in thousands of items.
Price is clearly noted in relation to quantity.
Freight is added unless noted on final proposal as exact. amount.
No surprises !
We bill our clients when product is received.
Our payment terms are DUE UPON RECEIPT OF ORDER via check or credit card.
Any preproduction costs are noted before we process your order.
Honesty
Over the last 35 years in working with our clients, many have said “We appreciate your honesty in doing business.”
It’s easy to give good news or update information that is good but the real test is when something goes wrong.
Clear, concise, prompt and truthful information is our best policy. We don’t expect things to go wrong yet sometimes they do. We take complete responsibility to contact, report and create a solution that is workable to clear up the problem.
Pricing
We believe price is an important measure of our value. Everyone expects the best price for the product they purchase.
Since we operate in a very low overhead environment, many of the overhead costs incurred in doing business are NOT passed onto you, our client. By having this advantage we can and do provide the best price for the product you purchase.
In addition, our years of experience in this business streamline the choices of where the best price is for a particular product. We tell you up front so not to waste your time or ours searching for the best price.
Response Time
We believe time is money and also time is unique because you can not use it again.
We promise to be prepared, available, and flexible in our conversations (phone or email and even ZOOM) with you so to complete the details needed to search, process, ship and deliver the product you need.
This is easy to say, yet you have to experience us to know what we are all about and how we operate to give you the response time you deserve as our client.
We proof everything !
Printing and Promotional products requires that we proof everything !
Art must be viewed to know if it is correct –
Size, placement, logo restrictions, decoration method all weigh into a proofing process.
We will not proceed with production until proof is reviewed and approved by our client – Period!
Example Proof to the right ! ——>
A final Price !
- Each item quantity is noted as each, sets or in thousands of items.
- Price is clearly noted in relation to quantity.
- Freight is added unless noted on final proposal as exact. amount.
We believe price is an important measure of our value. Everyone expects the best price for the product they purchase.
Since we operate in a very low overhead environment, many of the overhead costs incurred in doing business are NOT passed onto you, our client. By having this advantage we can and do provide the best price for the product you purchase.
In addition, our years of experience in this business streamline the choices of where the best price is for a particular product. We tell you up front so not to waste your time or ours searching for the best price.
No Surprises !
- We bill our clients when product is received.
- Our payment terms are DUE UPON RECEIPT OF ORDER via check or credit card.
- Any preproduction costs are noted before we process your order.
We put it in writing !
- Proposals are in writing ! No chance of miscommunication exist when put in writing.
- Any changes are in writing ! Changes mid process are noted and documented.
- Quotes for approval to proceed are in writing !
Response Time
We believe time is money and also time is unique because you can not use it again.
We promise to be prepared, available, and flexible in our conversations (phone or email and even ZOOM) with you so to complete the details needed to search, process, ship and deliver the product you need.
This is easy to say, yet you have to experience us to know what we are all about and how we operate to give you the response time you deserve as our client.
Dmwds